Moderator: Robert Chafin, Senior Director, Client Relations, Healthcare Business Media

Presenter: Jennifer Searfoss, Esq, CPOM, CHCI, CMCS

This session will provide insight and understanding for what healthcare organizations large and small should expect. In a dynamic overview, Jennifer Searfoss brings the views of the consumer to patient care, technological innovations in medical diagnostics, clinical treatment and facility construction, and the changing point of service in healthcare as the industry looks to reduce costs and facility acquired infections.

Learning Objectives:

1. Appreciate the goals identified by national decision-maker goals health insurance and reimbursement reform.
2. Identify potential disrupting forces to the healthcare industry that will affect your organization’s strategic planning and facility growth trajectory.
3. Clarify consumer trends that may influence competitive advantages for health systems as the point of service and patient expectations evolve.
4. Initiate a plan of action for your organization to address the coming changes.

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