Service Line Leadership Track: Buildout to Support Consumer-Driven Health
Date & Time
Friday, March 5, 2021, 3:00 PM - 4:00 PM

Telemedicine visits increased by 154% over the same period from 2019, according to a survey by the CDC. This growth was the result of consumer demand during the COVID-19 pandemic, combined with approval by third-party payors for these visits. In this session, a panel of healthcare leaders will discuss the move toward consumer-driven health, including what’s next for telemedicine and other digital tools to streamline the patient experience.

Learning Objectives:

1. Define consumer-driven health.
2. Explain the impact of consumer-driven health on patients and healthcare leaders.
3. Outline telemedicine’s opportunities and challenges.
4. Identify new digital tools that could improve the patient experience and outcomes.