Supplier Guide to the ACE Summit Virtual Experience

Monday, February 20, 2023

 

Welcome to the 2023 ACE Summit Virtual Experience. We look forward to hosting you soon. In the meantime, bookmark this page. This page includes a detailed guide to the 2023 ACE Summit Virtual Experience. Check back often for the latest information regarding the Summit.

Login and Registration

How do I log in to the Virtual Platform?

Access to the portal opens at 8:00 AM ET on Monday, February 22. Visit acesummitandexpo.com/2021/virtualexperience to log on to the portal. From the portal, you can:

  • Send 1:1 Meeting Requests
  • Access Educational Sessions
  • Attend the PDC Showcase and Virtual Reverse Expo
  • Visit Hosted Suites

 

When will I receive login information?

If you access the 2023 ACE Summit Virtual Experience site through your email reminders, you may be automatically logged in. Otherwise, you may be asked to enter a username and password. If you have forgotten your password, click here to reset your password.

 

Can I update my password?

Yes, you can update your password at any time. Click here to reset your password.

The system will ask you to enter your email and a temporary password will be sent to that email address. Follow the instructions in the email and update your password.

Sessions Agenda

How do I attend Educational Breakout Sessions?

Once you login to the Virtual Experience platform, visit the Sessions page. The agenda with links to sessions appears on this page.

To join a session, click on the link adjacent to the session title. If you are early for the session, you will enter a waiting room. When the session opens, you will be automatically redirected to the session.

Please note, educational sessions are open to all attendees and no pre-registration is required to participate.

 

How do I navigate the sessions page?

For a detailed video guide on how to navigate the sessions pages, please review the How-to Attend Sessions Guide.

 

Can I watch a session after the session is over?

Sessions recordings are available for on-demand consumption until April 5, 2021.  Session recordings will be posted after the session ends. You can navigate to the session recordings on the Virtual Experience platform or by using this link.

 

Can I interact with the presenter and other attendees during sessions?

For interactive sessions hosted in Zoom, you can use the chat feature within Zoom to interact with other attendees and the presenter. 

For streamed sessions, you'll find two chat features on the session page:

Use the green chat icon to interact with all session participants and the presenter.

Use the blue chat icon to private chat all attendees attending ACE Summit and to manage your 1:1 meeting interactions.

For more information on how to use the chat features, please review the How-to Attend Sessions Guide.

For more information about the educational sessions, click the track icons below. For the full agenda, click here

How do I attend Keynote Sessions?

Once you log on to the Virtual Experience platform, visit the Sessions page. The agenda with links to keynote sessions appears on this page.

To join a session, click on the link adjacent to the session title. If you are early for the session, you'll enter a waiting room. When the session opens, you will be automatically redirected to the session.

Please note, keynote sessions are open to all attendees and no pre-registration is required to participate.

 

Can I watch a session after the session is over?

Sessions recordings are available for on-demand consumption until April 5, 2021.  Session recordings will be posted 24 hours after the session ends. You can navigate to the session recordings on the Virtual Experience platform or by using this link.

 

Can I interact with other attendees during sessions?

On the Keynote sessions page, you'll find two chat features: one to chat with all session attendees and another chat window to manage your 1:1 meeting interactions. For more information on how to use the chat features, please review the How-to Attend Sessions Guide.

For more information about the Keynote sessions, click the icons below.

1:1 Meetings

When can I send 1:1 Meeting requests? When will I begin and stop receiving invites? 

You can send meeting requests beginning February 18 at 8:00 AM ET. This date, February 18, is also the first day you may receive a 1:1 Meeting request. The meeting request window will be open until March 5 at 8:00 PM ET. 

 

What is the process to send meeting request?

  1. Visit the 1:1 Meetings tool to view the Participant Directory and request meetings.
  2. Find an attendee you would like to schedule a meeting with, add in your virtual meeting location URL, click on the time in the time slot you would like, add additional participants to the request, and select the "Request Meeting" button in the top right of the screen.
  3. After you request a meeting, you will receive a Thank You pop-up and the recipient will receive an automated email with your request. 
  4. After a meeting is confirmed, it will appear on all participants personal schedules and a link to the virtual meeting room will be provided. 

 

What is the process to accept, modify, or decline a meeting request?

All of your pending meeting requests will be under My Meetings in the 1:1 Meeting tool. You can accept, decline, or cancel meetings from this dashboard. If you want to meet with the request individual, but you can't meet during the requested time, you can use the chat icon in the request to indicate that you would like to reschedule for a different date and/or time. 

 

How can I see who is accepting 1:1 Meeting requests?

All individuals who opted in to receive meeting request will appear in the All Participants section in the 1:1 Meeting tool.

 

How to add secondary participants to 1:1 Meetings?  

The original attendee who sent the meeting request can add additional participants when the meeting request is created. If additional attendees need to be invited, you will need to send out a new meeting request. 

 

Can I opt out of 1:1 Meetings?

You can opt out of the 1:1 meetings in the 1:1 Meeting Scheduling tool in the Settings section under My Profile.

 

For more information on how to use the 1:1 Meeting scheduling tool, please review the 1:1 Meetings How-to Guide.

Hosted Suites

Hosted Suites offer opportunities to engage with leading healthcare organizations. Hosted Suites open on February 22. 

You can access the Hosted Suites from the Virtual Experience page.

 

For more information on how to navigate the Hosted Suites, please review the Hosted Suites How-to Guide.

Virtual PDC Showcase

The Virtual PDC Showcase is open on Wednesday, February 24 from 2:00-4:00 PM ET. 

You can access the Virtual PDC Showcase from the Virtual Experience page.

 

For more information on how to navigate the Virtual PDC Showcase, please review the PDC Showcase How-to Guide.

 

Virtual Reverse Expo

The Virtual Reverse Expo is open on Wednesday, March 3 from 2:00-4:00 PM ET. 

You can access the Virtual Reverse Expo from the Virtual Experience page.

 

For more information on how to navigate the Virtual Reverse Expo, please review the Reverse Expo How-to Guide.

Post-Event

How long will I be able to access the on-demand Educational Content and visit Hosted Suites?

The Virtual Platform will be open to access on-demand sessions and visit Hosted Suites until April 5, 2021.