Disruptions Track | National Ballroom C

Disruption in healthcare is a constant state of being. While disruption most recently has been viewed in a negative light, with the pandemic and several natural disasters, there are also positive disruptions that are transforming care, reducing costs, and improving access. This track shines a light on the latest disruptions, both good and bad, and offers blueprints and best practices to help deal with and get ahead of them.

Monday, February 20, 2023
Disruptions Track : Consumer Centric Health Care Design: Building Healthcare Facilities of the Future8:30 AM - 9:30 AM

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Healthcare is being disrupted in many ways as we speak. From fee-for-service to value-based care models, organizations are focusing on ways to expand ambulatory assets that will retain consumers and take patient experience to the next level.

Learning Objectives:

1.        Describe what consumer obsession means in terms of healthcare design.

2.        Understand what AdventHealth is doing to push innovation in all-in-one healthcare facilities called health parks.

3.        Analyze consumer trends on what matters most in healthcare and how to design buildings based on consumer preferences.

4.        Discuss how to involve key operational stakeholders in the early stages of healthcare design

Disruptions Track : What Can We Learn from SWA9:45 AM - 10:45 AM

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The last ten days of 2022 proved to be a logistical, PR, government oversight and HR nightmare for Southwest Airlines (SWA). Customers were severely impacted, estimates suggest a financial impact of $1B, and massive confusion among employees; not to mention the emotional toll of customer service on front-line workers.

Was something missed during the recent transition in leadership? Was SWA destined to endure this crisis based on previous decisions? Was it really just all weather-related?

Could this have been your hospital or health system? SWA and hospitals have a lot in common: major capital investments, government oversight, the toll the recent pandemic had on workers, supply chain shortages and the list could go on.

Join us as we examine how improved capital investment processes can assist you in avoiding the potential crisis that SWA found itself embroiled in during the last few days of December.

Learning Objectives:

1. Uncover strategies to improve your capital budgeting processes

2. Describe how employers will need to adopt new processes to attract and retain a new generation of workers.

3. Evaluate technology based on crucial factors that have the potential to be disruptive if the correct platform isn’t contracted and correctly executed.

4. Examine reasons behind staffing shortages, especially in nursing, and their impact on patient care.

Disruptions Track : The State of the Global Supply Chain1:00 PM - 2:00 PM

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The supply chain has gone from the basement to the board room to the living room over the past several years in terms of widespread understanding of its strategic importance. This discussion will delve into the state of the global supply chain and uncover what supplies/materials will be more readily available and what materials will continue to disrupt healthcare capital projects.

Learning Objectives:

1. Review the factors causing continued volatility in the supply chain.

2. Evaluate new risks and pockets of stress that may reignite further disorder.

3. Identify “hotspot” categories and sectors where negative impacts will be felt the most.

4. Discuss additional resiliency contingencies to guard against disruption.

Disruptions Track : Key Elements of a Natural Disaster Plan2:30 PM - 3:30 PM

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According to climate.gov., in 2021, the U.S. experienced 20 separate billion-dollar weather and climate disasters, putting 2021 in second place for the most disasters in a calendar year, behind the record 22 separate billion-dollar events in 2020. In regions around the country, it seems not a question of if, but when they will be impacted by a natural disaster. Is your organization ready? From planning to execution, this session will provide key elements of a natural disaster plan that every organization must have to ensure they will be ready when disaster strikes.

Learning Objectives:

1. Explain recent changes to the CMS Emergency Preparedness Rule and The Joint Commission’s restructuring of its Emergency Management (EM) Chapter.

2. Devise the foundation for an emergency operations plan, the elements of a response and recovery plan.

3. Describe the concept of plan standardization and scalability across large and small healthcare organizations.

4. Evaluate areas where your organization can enhance and reinforce its natural disaster planning.

Disruptions Track : What New Government Regulations Mean for Healthcare Leader4:00 PM - 5:00 PM

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Turmoil in Washington and across the country has never been higher and healthcare legislation and regulation have always borne the brunt of the shifting tides of politics. This session will discuss what the latest changes in Washington mean for today’s facility leaders and how the facilities of the future will be impacted.

Learning Objectives:

1. Examine how the most recent government programs will address the rising pressure on rural hospitals.

2. Review policy outlook and priorities around interoperability, compliance and enforcement, and HIPAA.

3. Evaluate the impact of new price transparency edicts on operations, patient engagement and communication.

4. Describe the Biden Administration’s strategic urgencies and how things like “Build Back Better” will impact healthcare providers.