Supplier Experience Guide: 2024 ACE Summit

Login and Registration

How do I log in to the Virtual Platform?

Access to the portal opens at 8:00 AM ET on Monday, February 22. Visit acesummitandexpo.com/2021/virtualexperience to log on to the portal. From the portal, you can:

Send 1:1 Meeting Requests
Access Educational Sessions
Attend the PDC Showcase and Virtual Reverse Expo
Visit Hosted Suites

When will I receive login information?

If you access the 2024 ACE Summit Virtual Experience site through your email reminders, you may be automatically logged in. Otherwise, you may be asked to enter a username and password. If you have forgotten your password, click here to reset your password.

Can I update my password?

Yes, you can update your password at any time. Click here to reset your password.

The system will ask you to enter your email and a temporary password will be sent to that email address. Follow the instructions in the email and update your password.

Sessions Agenda

How do I attend Educational Breakout Sessions?

Once you login to the Virtual Experience platform, visit the Sessions page. The agenda with links to sessions appears on this page.

To join a session, click on the link adjacent to the session title. If you are early for the session, you will enter a waiting room. When the session opens, you will be automatically redirected to the session.

Please note, educational sessions are open to all attendees and no pre-registration is required to participate.

How do I navigate the sessions page?

For a detailed video guide on how to navigate the sessions pages, please review the How-to Attend Sessions Guide.

Can I watch a session after the session is over?

Sessions recordings are available for on-demand consumption until April 5, 2021. Session recordings will be posted after the session ends. You can navigate to the session recordings on the Virtual Experience platform or by using this link.

Can I interact with the presenter and other attendees during sessions?

For interactive sessions hosted in Zoom, you can use the chat feature within Zoom to interact with other attendees and the presenter.

For streamed sessions, you'll find two chat features on the session page:

How do I attend Keynote Sessions?

Once you log on to the Virtual Experience platform, visit the Sessions page. The agenda with links to keynote sessions appears on this page.

To join a session, click on the link adjacent to the session title. If you are early for the session, you'll enter a waiting room. When the session opens, you will be automatically redirected to the session.

Please note, keynote sessions are open to all attendees and no pre-registration is required to participate.

Can I watch a session after the session is over?

Sessions recordings are available for on-demand consumption until April 5, 2021. Session recordings will be posted 24 hours after the session ends. You can navigate to the session recordings on the Virtual Experience platform or by using this link.

Can I interact with other attendees during sessions?

On the Keynote sessions page, you'll find two chat features: one to chat with all session attendees and another chat window to manage your 1:1 meeting interactions. For more information on how to use the chat features, please review the How-to Attend Sessions Guide.

1:1 Meetings

When can I send 1:1 Meeting requests? When will I begin and stop receiving invites?

You can send meeting requests beginning February 18 at 8:00 AM ET. This date, February 18, is also the first day you may receive a 1:1 Meeting request. The meeting request window will be open until March 5 at 8:00 PM ET.

What is the process to send meeting request?

Visit the 1:1 Meetings tool to view the Participant Directory and request meetings.
Find an attendee you would like to schedule a meeting with, add in your virtual meeting location URL, click on the time in the time slot you would like, add additional participants to the request, and select the "Request Meeting" button in the top right of the screen.
After you request a meeting, you will receive a Thank You pop-up and the recipient will receive an automated email with your request.
After a meeting is confirmed, it will appear on all participants personal schedules and a link to the virtual meeting room will be provided.

What is the process to accept, modify, or decline a meeting request?

All of your pending meeting requests will be under My Meetings in the 1:1 Meeting tool. You can accept, decline, or cancel meetings from this dashboard. If you want to meet with the request individual, but you can't meet during the requested time, you can use the chat icon in the request to indicate that you would like to reschedule for a different date and/or time.

How can I see who is accepting 1:1 Meeting requests?

All individuals who opted in to receive meeting request will appear in the All Participants section in the 1:1 Meeting tool.

How to add secondary participants to 1:1 Meetings?

The original attendee who sent the meeting request can add additional participants when the meeting request is created. If additional attendees need to be invited, you will need to send out a new meeting request.

Can I opt out of 1:1 Meetings?

You can opt out of the 1:1 meetings in the 1:1 Meeting Scheduling tool in the Settings section under My Profile.

For more information on how to use the 1:1 Meeting scheduling tool, please review the 1:1 Meetings How-to Guide.

Supplier Guide to the ACE Summit Virtual Experience

Login and Registration

Sessions Agenda

1:1 Meetings

Hosted Suites

Virtual PDC Showcase

Virtual Reverse Expo

Post-Event