At the onset of the COVID-19 pandemic, many organizations, inside and outside of healthcare, transitioned their workforces to work remotely. For health systems, this transition came with unique challenges and opportunities, ranging from cybersecurity concerns and IT buildout to potential cost savings on space. For leaders, leading virtual teams came with a myriad of challenges. In this session, attendees will learn the strategic impact on the organization by having a remote workforce environment.

Learning Objectives:

1. Evaluate strategies to effectively lead virtual teams.
2. Identify solutions for common challenges facing virtual team leaders.
3. Formulate a plan for post-pandemic success.
4. Describe the long-term impact of remote work on teams.

When the COVID-19 pandemic disrupted the global supply chain, many healthcare leaders faced a challenging first: the inability to procure capital products. Although shortages and disruptions are normally associated with med/surg products, capital products, particularly those with localized raw materials, are also vulnerable. These supply chain issues and mounting financial challenges will impact capital procurement trends in 2021. In this session, two industry thought leaders will offer insights into the capital procurement trends healthcare leaders should keep on their radar, including risk mitigation, prioritizing purchases and projects, and the strategic function of capital procurement.

Learning Objectives:

1. Define key capital procurement trends in 2021.
2. Identify opportunities in capital procurement.
3. Outline challenges impacting capital procurement trends.
4. Evaluate the global impact on capital purchases.

The COVID-19 pandemic completely transformed interactions and relationships in the healthcare industry. From utilizing telehealth, to engaging patients in drive-through testing centers, to transitioning many clinical and non-clinical staff to work remotely, these once-temporary solutions are now being considered for their long-term potential to reduce costs, improve outcomes, and increase efficiency. In this session, a panel of healthcare executives will discuss how they are reimagining the patient experience and transitioning temporary COVID-19 solutions to permanent processes and structures.

Learning Objectives:

1. Outline opportunities in healthcare facilities to improve the patient experience.
2. Describe the key factors in determining and transitioning COVID-19 changes to lasting solutions.
3. Evaluate cost-saving opportunities from employees working remotely.
4. Identify key considerations to meet space requirements for supply storage.

In late September 2020, California became the first state to require hospitals and health systems to have a PPE stockpile. As federal, state, and local governments consider and enact similar measures, healthcare leaders may need to store 23 times their current inventory. As healthcare leaders prepare to execute and exceed stockpile requirements, many factors must be considered. In this session, attendees will explore strategic considerations surrounding warehouse facilities, including opportunities for partnerships and joint ventures, infrastructure needs, and data analytics requirements.

Learning Objectives:

1. Describe the key requirements of PPE stockpile laws and regulations.
2. Evaluate options in warehouse facilities, including partnerships with competitors, joint ventures, and system-wide facilities.
3. Outline warehouse infrastructure challenges and potential solutions.
4. Explain the importance of data analytics systems to manage and track supplies.